Privacy policy
This Privacy Policy describes how www.elisecrutzen.com (the “Site”, “we”, “us” or “our”) collects, uses and shares your personal information when you visit or make a purchase from the Site.
We aim to handle your personal data with care, transparency and respect.
Contact
If you have any questions, would like more information, or wish to make a request, you are welcome to contact us:
Elise Crutzen
Laathovenlaan 1
6269DH Margraten
The Netherlands
Email: info@elisecrutzen.com
Collecting personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Device information
We collect information such as: web browser, IP address, time zone, cookie data, pages viewed and interactions. Purpose: To ensure the website functions properly and to understand how visitors use the Site so we can improve it. Source: Automatically collected via cookies and similar technologies. Shared with: Shopify (our website platform).
Order information
When you make a purchase, we collect: name, billing and shipping address, payment details (processed securely via Shopify/payment providers), email address, phone number. Purpose: to process your order, arrange delivery, communicate with you, and fulfil our contract with you. Shared with: Shopify, payment providers and shipping partners.
Customer support information
If you contact us, we may collect: your name, email, any information you share in your message. Purpose: To respond to your questions and support you.
Sharing personal information
We share your information only when necessary to operate our services: Shopify (hosting and store functionality), payment providers (secure payment processing), shipping partners (delivery of your order). We may also share information if required by law.
Using personal information
We use your personal information to: process and deliver your order, communicate with you, provide relevant information if you have opted in. We aim to use your data in a way that is proportionate and respectful.
Lawful basis (GDPR)
If you are in the European Economic Area (EEA), we process your data based on: your consent, the performance of a contract (your purchase), legal obligations, legitimate interests (such as improving our services), provided these do not override your rights.
Retention
We retain your information only as long as necessary for: fulfilling your order, legal and administrative purposes. You may request deletion of your data at any time.
Your rights
If you are in the EEA, you have the right to: access your personal data, correct or update your data, request deletion, request data portability, object to certain processing. To exercise these rights, contact us at: info@elisecrutzen.com
Data transfers
Your information may be processed outside of Europe (for example via Shopify). These transfers are handled in accordance with GDPR safeguards. More information: https://help.shopify.com/en/manual/your-account/privacy/GDPR
Cookies
We use cookies to improve your experience and ensure the Site functions correctly. These include: essential cookies (site functionality), analytics cookies (understanding usage). You can manage cookies through your browser settings.
Do not track
We do not alter our data collection in response to “Do Not Track” signals.
Changes
We will update this policy from time to time. The latest version will always be available on this page.
Complaints
If you have concerns, we invite you to contact us first so we can respond with care. You also have the right to lodge a complaint with your local data protection authority. For the Netherlands: https://autoriteitpersoonsgegevens.nl
Last updated
April 2026