Algemene voorwaarden

Welcome to Elise Crutzen | Earth Painting. The terms “we”, “us” and “our” refer to Elise Crutzen. Elise Crutzen operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Elise Crutzen is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

Section 1: Access and account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You confirm that all information provided is accurate and complete. You are responsible for maintaining the security of your account and all activity under it.

Section 2: Our products
We make every effort to display our products accurately. However, colors and appearance may vary depending on your device. Due to the handmade and natural nature of our Earth Paintings, variations in colour, texture and finish may occur. These are inherent characteristics and not defects. We reserve the right to modify or discontinue products at any time.

Section 3: Orders
Placing an order constitutes an offer to purchase. Orders are only accepted once confirmed by us. We reserve the right to refuse or cancel any order. If we do so, we will notify you using the details provided. Returns and exchanges are handled according to our Refund Policy. Products are intended for personal use only and not for resale.

Section 4: Prices and billing
Prices are subject to change without notice. Prices displayed may not include taxes, shipping, customs duties or import fees. These remain the responsibility of the customer unless stated otherwise. You agree to provide accurate billing and payment information.

Section 5: Shipping and delivery
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs or circumstances beyond our control. Risk transfers to you once the product has been handed to the carrier.

Section 6: Intellectual property
All content on this website - including text, images, artworks and design - is the intellectual property of Elise Crutzen and may not be used without permission.

Section 7: Optional tools
We may provide access to third-party tools. These are used at your own risk and are provided “as is”.

Section 8: Third-party links
We are not responsible for third-party websites or their content.

Section 9: Relationship with Shopify
Elise Crutzen is powered by Shopify. All purchases are made directly with Elise Crutzen, not Shopify. Shopify bears no responsibility for transactions between you and us.

Section 10: Privacy policy
Your personal data is handled according to our Privacy Policy.

Section 11: Feedback
Any feedback submitted may be used by us without restriction.

Section 12: Errors and omissions
We reserve the right to correct errors and update information at any time.

Section 13: Prohibited uses
You may not use our Services for unlawful or harmful purposes.

Section 14: Agents

Section 15 Termination
We may terminate access to our Services at any time.

Section 16: Disclaimer of warranties
All products and services are provided “as is” without warranties except where required by law.

Section 17: Limitation of liability
We are not liable for indirect or consequential damages, to the extent permitted by law.

Section 18: Indemnification
You agree to indemnify us against claims arising from misuse of our Services.

Section 19: Severability
If any provision is invalid, the remainder remains in effect.

Section 20: Entire agreement
These Terms constitute the full agreement between you and us.

Section 21: Assignment
You may not transfer your rights under these Terms without permission.

Section 22: Governing law
These Terms are governed by the laws of the Netherlands.

Section 23: Headings

Section 24: Changes
We may update these Terms at any time.

Section 25: Contact information
Elise Crutzen

Laathovenlaan 1
6269DH Margraten
The Netherlands

Email: info@elisecrutzen.com
Phone: +44 7494 834218
Chamber of Commerce (KvK): 83827110
VAT number: NL003877821B90